Can I repair my gas boiler myself?

It’s not recommended to repair your gas boiler yourself, as it can be dangerous and can result in further damage or injury. Instead, it’s best to leave the repairs to a trained and certified professional.

Can I switch energy suppliers if I have a smart meter?

Yes, you can switch energy suppliers even if you have a smart meter. Your new supplier should be able to use the same smart meter to measure your energy usage.

Can I use any charger with my electric vehicle in the UK?

Most EVs are compatible with public chargers found across the UK, though Tesla cars may need an adapter for non-Tesla chargers. It’s always best to check compatibility with your vehicle manufacturer.

How should I choose the right home EV charger in the UK?

Consider the charging speed you need, budget, and the space available at your home. An electrical inspection might be necessary to ensure your home's wiring can support the desired system. Consultation with a certified installer can provide personalised advice.

Can any electrician install solar panels, or do they need special certification?

While many electricians are capable of installing solar panels, it's best to use an MCS-certified installer. This ensures that they have specific training and qualifications in solar energy systems, which is also a requirement to qualify for certain government incentives and feed-in tariffs.

How long does a Gas Safety Inspection take?

The length of a Gas Safety Inspection depends on the number of appliances being inspected and the complexity of the system. On average, it can take between 30 minutes to 2 hours.

Can I use a Gas Safety Certificate from a previous tenancy?

No, you need to obtain a new Gas Safety Certificate for each new tenancy or every 12 months, whichever comes first.

Is a Legionella Risk Assessment mandatory for landlords?

While not mandatory for all properties, landlords are obligated under the Health and Safety at Work Act to assess the risk of exposure to Legionella to ensure the safety of their tenants, particularly if the property has old pipes or a rarely used water system.

How can I ensure my solar panels are installed correctly?

Always use a qualified, MCS-certified installer and check their references and past work. Post-installation, the installer should provide you with a performance estimate and a thorough inspection to ensure everything is set up correctly.

How can using energy-efficient lighting help me be more eco-friendly and save money?

Using energy-efficient lighting, such as LED bulbs, can reduce the amount of energy needed to light your home and save you money on your energy bills. LED bulbs are more expensive upfront but last longer than traditional bulbs, which can save you money in the long run.

How do I get a smart meter installed?

You can contact your energy supplier to request a smart meter installation. They will arrange a date for an engineer to come and install the meter.

What time of year should I service my boiler?

It is recommended to have your boiler serviced in the summer or early autumn months, before your energy requirements start increasing for winter. This reduces the chance of a boiler breakdown when your home needs heating the most.

Does a plumber service your boiler?

Absolutely! Plumbers can be the heroes of your boiler's story. They have the skills and know-how to give your boiler the TLC it needs during a service, ensuring it stays in tip-top shape. However, it is important to ensure that the plumber is Gas Safe registered, which is a legal requirement for anyone carrying out work on gas appliances in the UK. CRS Matrix, here in Leicester are fully Gas Safe registered. All gas businesses and their engineers must be on the Gas Safe Register to carry out gas work legally.

How do I find a reliable solar panel installer in the UK?

Start by searching the MCS or RECC databases for certified installers in your area. Additionally, reading customer reviews and asking for recommendations from friends or family who have had solar panels installed can also help ensure you choose a reliable installer.

How can I ensure my property is legally compliant for tenants?

Regularly review and adhere to the latest landlord regulations, conduct all required safety checks, maintain all necessary certificates up-to-date, and ensure any required assessments like the EPC, Gas Safety, and EICR are conducted within the legal time frames.

What should I do if my boiler stops working?

If your boiler stops working, check the pressure gauge and try to troubleshoot the issue using the techniques outlined in this guide. If you’re unsure what’s causing the problem, it’s best to call a professional.

How do I get a copy of my Gas Safety Certificate?

To obtain a copy of your Gas Safety Certificate, please contact us at CRS Matrix. Our team will be happy to assist you in retrieving a digital or physical copy of your certificate. Please provide us with your name and contact information, as well as the address where the gas appliance is installed. We may also need to verify your identity to ensure that we are releasing the certificate to the correct person. Once we have this information, we will work quickly to get you the documentation you need. Please note that there may be a small fee associated with providing a physical copy of your certificate.

Are boiler services worth it?

Yes, boiler services are worth it as they help ensure that your boiler is operating safely and efficiently. Regular servicing can also help identify any potential issues before they become major problems, which can save you money in the long run.

Can solar panels be installed on any type of roof?

Solar panels can be installed on most types of roofs, including flat and pitched roofs. However, the materials of the roof, such as tiles, slate, or metal, can affect the installation process. An experienced installer can provide advice based on your specific roof type.

How can I maximise the lifespan of my EV battery?

To maintain battery health, try to keep charging between 20% and 80% capacity and use timed charging to avoid keeping the battery at 100% for extended periods. Modern smart chargers can help manage this automatically.

What is “vampire energy” and how can I save money by reducing it?

'Vampire energy' refers to the energy that electronic devices consume even when they are not being actively used. You can save money by unplugging devices when they are not in use, as this prevents them from using electricity unnecessarily and adding to your energy bill. More information can be found here: https://moralfibres.co.uk/slay-vampire-energy/

Do I need to have the boiler serviced in my rental property?

While there is no legal requirement to service the boiler annually, it is highly recommended. Regular servicing helps ensure the boiler operates safely and efficiently, and it can also prevent costly repairs in the future. Moreover, an annual boiler service is often required to maintain the warranty on the boiler.

What is the cost of installing an EV charger at home in the UK?

Installation costs for a home EV charger in the UK can range from £300 to £1,200. The exact cost depends on the type of charger and installation complexity. This price does not include any necessary electrical upgrades.

Do I need to turn boiler off before service?

It is not necessary to turn off your boiler before a service, as the engineer can do this as part of the service process, however it's recommended to turn your boiler off before the service. This will ensure that it has time to cool down, allowing the engineer to work on it safely and efficiently.

What is an EICR, and when do I need one?

The Electrical Installation Condition Report (EICR) assesses all electrical installations in your property to ensure they are safe and up to standard. Landlords must have a valid EICR for their properties, which must be renewed every five years.

How can I prevent my gas boiler from needing repairs?

Regular maintenance and servicing can help prevent the need for major repairs. It’s also important to have your boiler inspected annually by a professional to catch any potential issues before they become major problems.

Do you legally have to get your boiler serviced every year?

While there is no legal requirement to have your boiler serviced annually, it is recommended by most manufacturers and boiler engineers to ensure that your boiler is operating safely and efficiently.

How quickly can I get a Gas Safety Certificate?

You will receive the certificate via email from our certified engineer when the inspection is finished. This is typically within 48 hours (longer if done on the weekend). Depending on the scheduling and availability, we can examine the same day. Please note, there might be a small charge if we have to expedite outside of our normal procedures. Contact us today to schedule an inspection.

What are some sustainable transportation options that can help me save money and reduce my carbon footprint?

Walking, biking, and using public transportation are all sustainable transportation options that can help you save money on fuel and car maintenance, as well as reduce your impact on the environment. Walking or biking to work is also a great way to get some exercise and fresh air while reducing transportation costs.

How much does it cost to get a smart meter?

Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.

What are the common signs of a gas leak?

The common signs of a gas leak include the smell of gas, hissing or whistling sounds near gas appliances, a yellow or orange flame instead of blue, and physical symptoms such as headaches, dizziness, and nausea. If you smell gas coming from your boiler, you should immediately turn off the gas supply and contact a professional for repairs. Do not attempt to fix the issue yourself. Call the Cadent hotline immediately.

What happens if I don’t get a gas safety certificate?

There might be severe repercussions. You (and your agent, if you have one) might be charged under the Gas Safety Regulations and receive a fine of up to £6,000 or spend up to six months in jail .

Is a boiler service the same as a gas safety check?

No, a boiler service is not the same as a gas safety check. While both are important, a gas safety check is a basic check of the gas appliances in your home to ensure they are safe to use. A boiler service, on the other hand, involves checking the individual boiler parts to make sure they are clean and working efficiently. Think of a boiler service and a safety check as the equivalent of a service and MOT on your vehicle.

Who keeps the Gas Safety Certificate, Landlord or Tenant?

A Gas safety assessment will guarantee that gas appliances and equipment are suitable for usage. record: Landlords are required to give their renters a copy of the yearly gas safety report within 28 days of the inspection’s conclusion or to brand-new tenants prior to their move-in. Copies of the gas safety record must be kept by landlords for two years.

How much roof space do I need for solar panels?

The amount of roof space required depends on the size of the system you wish to install. Typically, a standard residential solar panel system needs about 15-20 square metres of roof space.

How much does it cost to repair a gas boiler?

The cost of repairing a gas boiler can vary depending on the extent of the damage and the parts needed for the repair. On average, repairs can cost anywhere from £100 to £1,500 or more. Remember, without a service agreement or insurance you may be paying additional call-out charges.

How do I know if I can get a smart meter?

Energy suppliers are obligated to offer smart meters to their customers. You can check with your energy supplier or the relevant government agency to see if you are eligible.

Can you sell a house without a boiler service?

While there is no legal requirement to have a boiler service before selling a house, it may be beneficial to have one carried out as it can give potential buyers peace of mind.

What certificates do I need as a landlord in the UK?

As a landlord in the UK, you are required to obtain several key certificates to ensure the safety and compliance of your rental properties. These include the Energy Performance Certificate (EPC), Gas Safety Certificate (CP12), Electrical Installation Condition Report (EICR), Portable Appliance Testing (PAT) where applicable, and a Legionella Risk Assessment if needed. These certificates help ensure that your property meets health and safety standards.

How long does a gas boiler repair take?

The length of time it takes to repair a gas boiler can vary depending on the severity of the issue. However, most repairs can be completed within a few hours to a day.

Can a gas boiler be repaired, or does it need to be replaced?

In most cases, gas boilers can be repaired rather than replaced. However, if the damage is extensive, it may be more cost-effective to replace the boiler altogether. Getting a full assessment with CRS Matrix will give you peace of mind and a plan for future upgrades or replacements. But remember, we are here to provide you the most efficient and affordable course of action.

Do I need an OLEV-approved installer to fit my home EV charger?

To qualify for government incentives like the Electric Vehicle Homecharge Scheme (EVHS), your EV charger must be installed by an OLEV-approved (Office for Zero Emission Vehicles) installer. These installers have met specific standards and are authorised to install EV charging points under UK government programs.

What does a full boiler service include?

A full boiler service typically includes a thorough inspection of the boiler and its components, cleaning of the boiler, testing of safety devices, and a check of the gas pressure and flue.

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We cater to all your utility needs, ensuring safety, comfort, and efficiency.

At CRS Matrix, we pride ourselves on serving both Leicester homeowners and landlords. Homeowners can enjoy comfort, savings, and peace of mind with our tailored services, while landlords can ensure compliance, safety, and value for their investment.

So Why Choose CRS Matrix?

Because we’re your local experts, with a unique understanding of Leicester’s property needs. We offer comprehensive services, so you don’t have to go anywhere else. We’re landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won’t find any confusing jargon here. Experience the difference today, your property, our expertise.

TESTIMONIALS

As a letting agent and property manager, I have had the pleasure of working with CRS Matrix and can confirm their reliability, responsiveness, and attention to detail when completing work for our rental properties. They have been a valuable partner in ensuring our properties are up to compliance standards and providing detailed reports on their work. I highly recommend working with CRS Matrix.

Laura WelbornLetting Agent/Property Manager

I was impressed by the professionalism and high-quality service provided by CRS Matrix. Tom and Rich were prompt, friendly, and respectful of my home, and their work was top-notch. I highly recommend them to anyone looking for relaible and trustworthy heating and electrical services.

Matt Baker Tenant

I have used CRS Matrix personally and professionally for many years, and I have always been impressed with their service. They are reliable, prompt, and provide detailed feedback, which is crucial for both private landlords and letting agents. I highly recommend CRS Matrix for their exceptional service and attention to detail.

Kate OxmanPrivate Landlord/Letting Agent

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At CRS Matrix, we don’t just specialise in landlord and homeowner compliance; we have expanded our expertise to include a range of energy services.

We offer heat pump installation, heating design, and energy surveys, and we collaborate closely with architects to ensure the seamless integration of our systems.

Our ability to incorporate designs into CAD software such as Autodesk enhances collaboration, making the process smoother and more efficient.

This integration ensures that our MCS-standard designs align perfectly with your architectural plans, reducing errors and streamlining the project.

Whether you’re self-building, working with an architect, or retrofitting your home in Leicester or Leicestershire, we provide comprehensive solutions—from initial energy surveys and heat loss calculations to mechanical and electrical system design.

Our goal is to save you time and prevent costly mistakes by ensuring every aspect of your project aligns with the latest renewable energy solutions.

ACCREDITATIONS

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Gas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.

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Worcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.

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Soft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.

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FAQs

Can any electrician perform PAT testing, or do they need special certification?

While any qualified electrician can technically perform PAT testing, it is advisable to use an electrician who has specific training and equipment for PAT testing. Certifications in PAT testing, such as the City & Guilds 2377, indicate that the electrician has received training focused on the specific requirements and procedures of PAT testing.

How can a programmable thermostat help me save money and be more eco-friendly?

A programmable thermostat allows you to set the temperature of your home according to your schedule, so you can reduce heating or cooling when you’re away or asleep. By using a programmable thermostat, you can save up to 10% on your annual energy bills and reduce your carbon footprint.

Can solar panels increase my property value?

Yes, potentially installing solar panels can increase your property’s value by improving its energy efficiency rating and reducing future utility bills, making it more attractive to potential buyers.

Are gas boiler repairs covered by homeowners’ insurance?

In some cases, gas boiler repairs may be covered by homeowners’ insurance. However, it’s important to review your policy and check with your insurance provider to determine what is covered.

Can I service my own boiler?

No, it is not recommended to service your own boiler as it is important to have the correct qualifications and knowledge to do so safely. It is also a legal requirement to have a Gas Safe registered engineer carry out work on gas appliances

Does the engineer servicing my property’s gas appliances need to be qualified?

Yes, any engineer working on gas appliances in your property must be Gas Safe registered. This registration is a legal requirement to ensure that all work is performed safely and competently. Always check the engineer’s Gas Safe ID card before allowing them to start work on your property.

Is there more information about about Boiler Checks and Boiler Servicing in Leicester?

Yes. The local Online News paper, The Leicester Mercury wrote an article about it.

What happens if my solar panels are damaged during installation?

Reputable installers will have insurance to cover any damages that occur during installation. Always confirm this before work begins, and check the warranty and insurance details included in your installation contract.

How do I choose the right installer for my EV charger?

It’s recommended to obtain multiple quotes and check online reviews or references for potential installers. Choosing an installer recommended by your charger’s manufacturer can also ensure compatibility and adherence to warranty conditions.

Who is qualified to install an EV charger in the UK?

A qualified electrician who has specific training and certification in EV charger installation, such as the City & Guilds 2919, is required to install an EV charger in the UK. This ensures the installation is safe and compliant with UK electrical regulations.

Do solar panels require planning permission?

In many cases, solar panel installations fall under “permitted development” and do not require planning permission, but this can vary, especially in conservation areas or on listed buildings. Always check with your local planning authority.

What maintenance is required for solar panels?

Solar panels require minimal maintenance, usually involving periodic cleaning and an annual check to ensure everything is functioning correctly. Most systems are designed to be relatively maintenance-free.

Can any electrician install an EV charger, or do they need special approval?

Not all electricians can install EV chargers. They need to be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC) or have specific qualifications like the City & Guilds 2919. It’s crucial to choose an installer who has the necessary credentials and experience with EV charging systems.

How do you know when your boiler needs replacing?

Some signs that your boiler may need replacing include an increase in energy bills, a drop in boiler efficiency, strange noises coming from the boiler.

Do tenants need a copy of gas safety certificate every year?

Yes! By law landlords must carry out an annual gas safety check and provide tenants with a copy of the record of that check.

What should I look for in a solar panel installation quote?

A comprehensive quote should include the cost of the panels, installation charges, any scaffolding that might be needed, a timeline for completion, warranty periods, and details of any after-sales service. It’s wise to get multiple quotes to compare prices and services.

How often do I need to renew the EPC, and what does it involve?

An Energy Performance Certificate (EPC) rates your property’s energy efficiency and is required whenever a property is built, sold, or rented. An EPC is valid for ten years, but it might need renewal sooner if you undertake significant energy efficiency improvements.

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HEATING ○ POWERING ○ SUSTAINING

Cost-Efficiency

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Property Solutions

So Why Choose CRS Matrix?

TESTIMONIALS

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ACCREDITATIONS

FAQs

Can any electrician perform PAT testing, or do they need special certification?

How can a programmable thermostat help me save money and be more eco-friendly?

Can solar panels increase my property value?

Are gas boiler repairs covered by homeowners’ insurance?

Can I service my own boiler?

Does the engineer servicing my property’s gas appliances need to be qualified?

Is there more information about about Boiler Checks and Boiler Servicing in Leicester?

What happens if my solar panels are damaged during installation?

How do I choose the right installer for my EV charger?

Who is qualified to install an EV charger in the UK?

Do solar panels require planning permission?

What maintenance is required for solar panels?

Can any electrician install an EV charger, or do they need special approval?

How do you know when your boiler needs replacing?

Do tenants need a copy of gas safety certificate every year?

What should I look for in a solar panel installation quote?

How often do I need to renew the EPC, and what does it involve?

How long does it take to install solar panels?

How can I prevent issues with my boiler?

Why is my boiler making strange noises?