How should I choose the right home EV charger in the UK?

Consider the charging speed you need, budget, and the space available at your home. An electrical inspection might be necessary to ensure your home's wiring can support the desired system. Consultation with a certified installer can provide personalised advice.

How can using energy-efficient lighting help me be more eco-friendly and save money?

Using energy-efficient lighting, such as LED bulbs, can reduce the amount of energy needed to light your home and save you money on your energy bills. LED bulbs are more expensive upfront but last longer than traditional bulbs, which can save you money in the long run.

Can I repair my gas boiler myself?

It’s not recommended to repair your gas boiler yourself, as it can be dangerous and can result in further damage or injury. Instead, it’s best to leave the repairs to a trained and certified professional.

How can a programmable thermostat help me save money and be more eco-friendly?

A programmable thermostat allows you to set the temperature of your home according to your schedule, so you can reduce heating or cooling when you’re away or asleep. By using a programmable thermostat, you can save up to 10% on your annual energy bills and reduce your carbon footprint.

Do solar panels require planning permission?

In many cases, solar panel installations fall under 'permitted development' and do not require planning permission, but this can vary, especially in conservation areas or on listed buildings. Always check with your local planning authority.

Can solar panels increase my property value?

Yes, potentially installing solar panels can increase your property's value by improving its energy efficiency rating and reducing future utility bills, making it more attractive to potential buyers.

How long does it take to get a smart meter installed?

The installation time can vary depending on the availability of the installation engineer and the complexity of the installation. Typically, it takes around 1-2 hours to install a smart meter.

How can taking shorter showers help me be more eco-friendly and economical?

Taking shorter showers reduces the amount of water you use, which in turn reduces the amount of energy needed to heat that water. This can help you save money on your water and energy bills, as well as reduce your impact on the environment.

What qualifications should a solar panel installer have in the UK?

A reputable solar panel installer should have certifications such as the Microgeneration Certification Scheme (MCS) or be registered with a recognized trade body such as the Renewable Energy Consumer Code (RECC). These certifications ensure that the installer follows industry best practices and UK-specific regulations.

Can a gas boiler be repaired, or does it need to be replaced?

In most cases, gas boilers can be repaired rather than replaced. However, if the damage is extensive, it may be more cost-effective to replace the boiler altogether. Getting a full assessment with CRS Matrix will give you peace of mind and a plan for future upgrades or replacements. But remember, we are here to provide you the most efficient and affordable course of action.

Do I need a Fire Safety Certificate for my rental property?

There is no specific 'Fire Safety Certificate' for dwellings, but landlords must ensure that all properties meet required fire safety standards. This includes installing smoke alarms on every floor and carbon monoxide alarms in rooms with a usable fireplace or wood burner.

Can I switch energy suppliers if I have a smart meter?

Yes, you can switch energy suppliers even if you have a smart meter. Your new supplier should be able to use the same smart meter to measure your energy usage.

Can you sell a house without a boiler service?

While there is no legal requirement to have a boiler service before selling a house, it may be beneficial to have one carried out as it can give potential buyers peace of mind.

What are some sustainable transportation options that can help me save money and reduce my carbon footprint?

Walking, biking, and using public transportation are all sustainable transportation options that can help you save money on fuel and car maintenance, as well as reduce your impact on the environment. Walking or biking to work is also a great way to get some exercise and fresh air while reducing transportation costs.

Do tenants need a copy of gas safety certificate every year?

Yes! By law landlords must carry out an annual gas safety check and provide tenants with a copy of the record of that check.

How do I know if my gas boiler needs to be repaired?

There are several signs that your gas boiler may need repairs, including strange noises, leaks, weak or no heat, and unusual smells. If you notice any of these symptoms, it’s important to contact a professional to inspect your boiler.

What happens if I do not comply with these legal requirements on my rental property?

Non-compliance can result in significant fines, penalties, or even imprisonment for the most serious breaches. It can also invalidate your landlord insurance and expose you to legal claims from tenants.

How do I get a copy of my Gas Safety Certificate?

To obtain a copy of your Gas Safety Certificate, please contact us at CRS Matrix. Our team will be happy to assist you in retrieving a digital or physical copy of your certificate. Please provide us with your name and contact information, as well as the address where the gas appliance is installed. We may also need to verify your identity to ensure that we are releasing the certificate to the correct person. Once we have this information, we will work quickly to get you the documentation you need. Please note that there may be a small fee associated with providing a physical copy of your certificate.

How long do boilers last?

The lifespan of a boiler can vary depending on several factors, such as usage and maintenance. On average, a boiler can last between 10-15 years.

What are the consequences of not using a qualified Gas Safe registered engineer?

Using an engineer who is not Gas Safe registered to work on gas appliances is illegal and can be extremely dangerous. It puts tenants at risk of gas leaks, carbon monoxide poisoning, and explosions. Additionally, it can lead to significant legal penalties, including fines and imprisonment, if an incident occurs due to improper work.

What are some examples of reusable items I can use to be more eco-friendly and save money?

Some examples of reusable items include cloth napkins, refillable water bottles, and reusable shopping bags. These items may require a larger initial investment, but they can save you money in the long run by reducing the need to buy disposable items repeatedly.

How often do I need to renew the EPC, and what does it involve?

An Energy Performance Certificate (EPC) rates your property's energy efficiency and is required whenever a property is built, sold, or rented. An EPC is valid for ten years, but it might need renewal sooner if you undertake significant energy efficiency improvements.

How do I choose the right installer for my EV charger?

It's recommended to obtain multiple quotes and check online reviews or references for potential installers. Choosing an installer recommended by your charger's manufacturer can also ensure compatibility and adherence to warranty conditions.

How much does it cost to repair a gas boiler?

The cost of repairing a gas boiler can vary depending on the extent of the damage and the parts needed for the repair. On average, repairs can cost anywhere from £100 to £1,500 or more. Remember, without a service agreement or insurance you may be paying additional call-out charges.

Is a Legionella Risk Assessment mandatory for landlords?

While not mandatory for all properties, landlords are obligated under the Health and Safety at Work Act to assess the risk of exposure to Legionella to ensure the safety of their tenants, particularly if the property has old pipes or a rarely used water system.

How do I find EV charging stations in the UK?

Apps like Zap-Map and PlugShare are great for locating charging stations across the UK, showing real-time availability and updates about new station installations.

Are boiler services worth it?

Yes, boiler services are worth it as they help ensure that your boiler is operating safely and efficiently. Regular servicing can also help identify any potential issues before they become major problems, which can save you money in the long run.

Do I need a Gas Safety Certificate to sell my house?

When you sell your house, you are not required by law to get a gas safety certificate. However, if your boiler is gas, a gas safety certificate—which you should have obtained when your boiler was last serviced—is advised for your own safety.

How much does it cost to get a smart meter?

Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.

Does rapid charging damage the battery?

Regular use of rapid charging can accelerate battery wear over time. It’s recommended to use rapid charging when necessary and rely more on slower charging methods.

Are there any additional safety checks recommended for landlords?

While not mandatory, it's advisable for landlords to perform regular checks on the property’s structure, plumbing, heating, and pests. Regular maintenance can prevent larger issues and helps ensure tenant safety and satisfaction.

Do you legally have to get your boiler serviced every year?

While there is no legal requirement to have your boiler serviced annually, it is recommended by most manufacturers and boiler engineers to ensure that your boiler is operating safely and efficiently.

Does the engineer servicing my property’s gas appliances need to be qualified?

Yes, any engineer working on gas appliances in your property must be Gas Safe registered. This registration is a legal requirement to ensure that all work is performed safely and competently. Always check the engineer's Gas Safe ID card before allowing them to start work on your property.

What are the benefits of using an MCS-certified installer for solar panels?

Using an MCS-certified installer ensures that your solar panel system meets high standards of quality and compliance. It also qualifies you for various government grants and incentives, including the Smart Export Guarantee (SEG) that offers payments for surplus energy exported back to the grid.

Is a boiler service the same as a gas safety check?

No, a boiler service is not the same as a gas safety check. While both are important, a gas safety check is a basic check of the gas appliances in your home to ensure they are safe to use. A boiler service, on the other hand, involves checking the individual boiler parts to make sure they are clean and working efficiently. Think of a boiler service and a safety check as the equivalent of a service and MOT on your vehicle.

Who keeps the Gas Safety Certificate, Landlord or Tenant?

A Gas safety assessment will guarantee that gas appliances and equipment are suitable for usage. record: Landlords are required to give their renters a copy of the yearly gas safety report within 28 days of the inspection’s conclusion or to brand-new tenants prior to their move-in. Copies of the gas safety record must be kept by landlords for two years.

What is the cost of installing an EV charger at home in the UK?

Installation costs for a home EV charger in the UK can range from £300 to £1,200. The exact cost depends on the type of charger and installation complexity. This price does not include any necessary electrical upgrades.

What is the difference between a Gas Safety Certificate and a Gas Service?

A Gas Safety Certificate verifies that gas appliances, fittings, and flues in a property are safe to use, while a Gas Service involves checking the appliances for faults, cleaning, and ensuring they are working efficiently.

How often should I have my boiler serviced?

Boilers should be serviced annually by a qualified professional. This will help to prevent potential issues from occurring and prolong the lifespan of your boiler.

What are the environmental benefits of electric vehicles and EV chargers?

EVs significantly reduce emissions compared to conventional vehicles, especially when charged from renewable energy sources. The UK's growing renewable energy capacity makes EVs increasingly sustainable.

How long should a boiler service take?

A boiler service typically takes around an hour to complete, although this may vary depending on the type of boiler and the complexity of the service.

Can I charge my electric vehicle overnight?

Charging an EV overnight is efficient with both Level 1 and Level 2 chargers, taking advantage of lower nighttime electricity rates in the UK.

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At CRS Matrix, we pride ourselves on serving both Leicester homeowners and landlords. Homeowners can enjoy comfort, savings, and peace of mind with our tailored services, while landlords can ensure compliance, safety, and value for their investment.

So Why Choose CRS Matrix?

Because we’re your local experts, with a unique understanding of Leicester’s property needs. We offer comprehensive services, so you don’t have to go anywhere else. We’re landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won’t find any confusing jargon here. Experience the difference today, your property, our expertise.

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As a letting agent and property manager, I have had the pleasure of working with CRS Matrix and can confirm their reliability, responsiveness, and attention to detail when completing work for our rental properties. They have been a valuable partner in ensuring our properties are up to compliance standards and providing detailed reports on their work. I highly recommend working with CRS Matrix.

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I was impressed by the professionalism and high-quality service provided by CRS Matrix. Tom and Rich were prompt, friendly, and respectful of my home, and their work was top-notch. I highly recommend them to anyone looking for relaible and trustworthy heating and electrical services.

Matt Baker Tenant

I have used CRS Matrix personally and professionally for many years, and I have always been impressed with their service. They are reliable, prompt, and provide detailed feedback, which is crucial for both private landlords and letting agents. I highly recommend CRS Matrix for their exceptional service and attention to detail.

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At CRS Matrix, we don’t just specialise in landlord and homeowner compliance; we have expanded our expertise to include a range of energy services.

We offer heat pump installation, heating design, and energy surveys, and we collaborate closely with architects to ensure the seamless integration of our systems.

Our ability to incorporate designs into CAD software such as Autodesk enhances collaboration, making the process smoother and more efficient.

This integration ensures that our MCS-standard designs align perfectly with your architectural plans, reducing errors and streamlining the project.

Whether you’re self-building, working with an architect, or retrofitting your home in Leicester or Leicestershire, we provide comprehensive solutions—from initial energy surveys and heat loss calculations to mechanical and electrical system design.

Our goal is to save you time and prevent costly mistakes by ensuring every aspect of your project aligns with the latest renewable energy solutions.

ACCREDITATIONS

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Gas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.

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Worcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.

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Soft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.

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FAQs

How can I ensure my property is legally compliant for tenants?

Regularly review and adhere to the latest landlord regulations, conduct all required safety checks, maintain all necessary certificates up-to-date, and ensure any required assessments like the EPC, Gas Safety, and EICR are conducted within the legal time frames.

How much roof space do I need for solar panels?

The amount of roof space required depends on the size of the system you wish to install. Typically, a standard residential solar panel system needs about 15-20 square metres of roof space.

How can I ensure my solar panels are installed correctly?

Always use a qualified, MCS-certified installer and check their references and past work. Post-installation, the installer should provide you with a performance estimate and a thorough inspection to ensure everything is set up correctly.

Can I service my own boiler?

No, it is not recommended to service your own boiler as it is important to have the correct qualifications and knowledge to do so safely. It is also a legal requirement to have a Gas Safe registered engineer carry out work on gas appliances

Is it safe to charge an EV in the rain?

Yes, charging your EV during rainy conditions is perfectly safe as EV chargers are built to be waterproof and are thoroughly tested to meet strict UK safety regulations.

Can I use any charger with my electric vehicle in the UK?

Most EVs are compatible with public chargers found across the UK, though Tesla cars may need an adapter for non-Tesla chargers. It’s always best to check compatibility with your vehicle manufacturer.

Can I use a Gas Safety Certificate from a previous tenancy?

No, you need to obtain a new Gas Safety Certificate for each new tenancy or every 12 months, whichever comes first.

Can I fix my boiler myself?

It’s not recommended to attempt to fix your boiler yourself. Boilers are complex systems, and attempting to fix them without the proper training can be dangerous. Always call a qualified professional if you’re experiencing issues with your boiler.

What should I do if my boiler stops working?

If your boiler stops working, check the pressure gauge and try to troubleshoot the issue using the techniques outlined in this guide. If you’re unsure what’s causing the problem, it’s best to call a professional.

What should I look for in a solar panel installation quote?

A comprehensive quote should include the cost of the panels, installation charges, any scaffolding that might be needed, a timeline for completion, warranty periods, and details of any after-sales service. It’s wise to get multiple quotes to compare prices and services.

How can I prevent issues with my boiler?

Regular servicing, keeping the area around the boiler clean, and checking the pressure gauge can help to prevent potential issues with your boiler.

How can insulating my home help me be more eco-friendly and economical?

Insulating your home helps keep it warm in the winter and cool in the summer, which can reduce your heating and cooling needs and save you money on your energy bills. Proper insulation can also reduce air leaks and improve indoor air quality.

What warranties come with solar panel installations?

Warranties for solar panels and their components can vary; panels usually come with a 25-year warranty against manufacturing defects and performance guarantees, while inverters typically have a 5-10 year warranty. Labour might be covered for shorter periods, so check with your installer.

How do I know if I can get a smart meter?

Energy suppliers are obligated to offer smart meters to their customers. You can check with your energy supplier or the relevant government agency to see if you are eligible.

What qualifications should an electrician have to work on my rental property?

Electricians working on your rental property should be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC).

Does a plumber service your boiler?

Absolutely! Plumbers can be the heroes of your boiler’s story. They have the skills and know-how to give your boiler the TLC it needs during a service, ensuring it stays in tip-top shape. However, it is important to ensure that the plumber is Gas Safe registered, which is a legal requirement for anyone carrying out work on gas appliances in the UK. CRS Matrix, here in Leicester are fully Gas Safe registered.
All gas businesses and their engineers must be on the Gas Safe Register to carry out gas work legally.

How can I save money on cleaning products while also being eco-friendly?

Making your own cleaning products using natural ingredients like vinegar, baking soda, and lemon juice is a great way to be more environmentally-friendly and economical. These ingredients are often cheaper than store-bought cleaning products and can be used for a variety of cleaning tasks around the home.

What if my gas safety certificate has expired?

If your gas safety certificate has expired, you will need to schedule a gas safety inspection as soon as possible. Our team at CRS Matrix can assist you with this. We will send a Gas Servicing Engineer to your property to carry out a full inspection and provide you with a new certificate once your gas appliances have been deemed safe. It is important to note that continuing to use gas appliances without a valid gas safety certificate can be dangerous and potentially illegal. Contact us today to schedule an inspection.

How long does a Gas Safety Inspection take?

The length of a Gas Safety Inspection depends on the number of appliances being inspected and the complexity of the system. On average, it can take between 30 minutes to 2 hours.

How do I find a reputable gas boiler repair company?

Look for a company that is licensed, insured, and certified to work on gas boilers. Check online reviews and ask for referrals from friends and family to find a reputable and reliable repair company. But of course, you’re here already, and we are in Leicester, near you. CRS Matrix checks all the boxes for being your local boiler repair and maintenance company in Leicester.