CRS MATRIX

You should have your gas boiler serviced at least once a year to ensure it’s functioning properly and to prevent potential breakdowns. Regular maintenance can also help extend the life of your boiler.

A qualified electrician who has specific training and certification in EV charger installation, such as the City & Guilds 2919, is required to install an EV charger in the UK. This ensures the installation is safe and compliant with UK electrical regulations.

The Gas Safe Register is the official list of gas engineers who are qualified to work safely and legally on gas appliances, fittings, and flues. You can find it here: https://www.gassaferegister.co.uk/

When you sell your house, you are not required by law to get a gas safety certificate. However, if your boiler is gas, a gas safety certificate—which you should have obtained when your boiler was last serviced—is advised for your own safety.

While not mandatory for all properties, landlords are obligated under the Health and Safety at Work Act to assess the risk of exposure to Legionella to ensure the safety of their tenants, particularly if the property has old pipes or a rarely used water system.

Yes! By law landlords must carry out an annual gas safety check and provide tenants with a copy of the record of that check.

The CP12, commonly known as the Gas Safety Certificate, is a report that a Gas Safe registered engineer must complete annually. This certificate verifies that all gas appliances, pipes, and flues in your property are safe and meet legal standards. It is mandatory for all rental properties with gas installations.

A smart meter can help you monitor your energy usage and identify ways to save money on your energy bills. It can also help you to better understand how your energy usage impacts the environment.

Yes, you can switch energy suppliers even if you have a smart meter. Your new supplier should be able to use the same smart meter to measure your energy usage.

In some cases, gas boiler repairs may be covered by homeowners’ insurance. However, it’s important to review your policy and check with your insurance provider to determine what is covered.

If you are unsure whether your property has a current gas safety certificate, you can contact us at CRS Matrix and we can help you verify this information. We will need to know the address of the property and the date of the last inspection. If there is no existing certificate or the current certificate has expired, we can arrange for a gas safety inspection to be carried out at your property. This will help ensure that your property is safe and compliant with gas safety regulations.

It’s not recommended to attempt to fix your boiler yourself. Boilers are complex systems, and attempting to fix them without the proper training can be dangerous. Always call a qualified professional if you’re experiencing issues with your boiler.

To obtain a copy of your Gas Safety Certificate, please contact us at CRS Matrix. Our team will be happy to assist you in retrieving a digital or physical copy of your certificate. Please provide us with your name and contact information, as well as the address where the gas appliance is installed. We may also need to verify your identity to ensure that we are releasing the certificate to the correct person. Once we have this information, we will work quickly to get you the documentation you need. Please note that there may be a small fee associated with providing a physical copy of your certificate.

A comprehensive quote should include the cost of the panels, installation charges, any scaffolding that might be needed, a timeline for completion, warranty periods, and details of any after-sales service. It’s wise to get multiple quotes to compare prices and services.

Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.

Regular use of rapid charging can accelerate battery wear over time. It’s recommended to use rapid charging when necessary and rely more on slower charging methods.

Absolutely! Plumbers can be the heroes of your boiler’s story. They have the skills and know-how to give your boiler the TLC it needs during a service, ensuring it stays in tip-top shape. However, it is important to ensure that the plumber is Gas Safe registered, which is a legal requirement for anyone carrying out work on gas appliances in the UK. CRS Matrix, here in Leicester are fully Gas Safe registered.
All gas businesses and their engineers must be on the Gas Safe Register to carry out gas work legally.

Start by searching the MCS or RECC databases for certified installers in your area. Additionally, reading customer reviews and asking for recommendations from friends or family who have had solar panels installed can also help ensure you choose a reliable installer.

While there is no legal requirement to service the boiler annually, it is highly recommended. Regular servicing helps ensure the boiler operates safely and efficiently, and it can also prevent costly repairs in the future. Moreover, an annual boiler service is often required to maintain the warranty on the boiler.