What are the benefits of using an MCS-certified installer for solar panels?

Using an MCS-certified installer ensures that your solar panel system meets high standards of quality and compliance. It also qualifies you for various government grants and incentives, including the Smart Export Guarantee (SEG) that offers payments for surplus energy exported back to the grid.

Is a Legionella Risk Assessment mandatory for landlords?

While not mandatory for all properties, landlords are obligated under the Health and Safety at Work Act to assess the risk of exposure to Legionella to ensure the safety of their tenants, particularly if the property has old pipes or a rarely used water system.

How often do I need to renew the EPC, and what does it involve?

An Energy Performance Certificate (EPC) rates your property's energy efficiency and is required whenever a property is built, sold, or rented. An EPC is valid for ten years, but it might need renewal sooner if you undertake significant energy efficiency improvements.

How long does a gas boiler repair take?

The length of time it takes to repair a gas boiler can vary depending on the severity of the issue. However, most repairs can be completed within a few hours to a day.

How do I get a smart meter installed?

You can contact your energy supplier to request a smart meter installation. They will arrange a date for an engineer to come and install the meter.

How can I save money on cleaning products while also being eco-friendly?

Making your own cleaning products using natural ingredients like vinegar, baking soda, and lemon juice is a great way to be more environmentally-friendly and economical. These ingredients are often cheaper than store-bought cleaning products and can be used for a variety of cleaning tasks around the home.

What are the consequences of not using a qualified Gas Safe registered engineer?

Using an engineer who is not Gas Safe registered to work on gas appliances is illegal and can be extremely dangerous. It puts tenants at risk of gas leaks, carbon monoxide poisoning, and explosions. Additionally, it can lead to significant legal penalties, including fines and imprisonment, if an incident occurs due to improper work.

How much roof space do I need for solar panels?

The amount of roof space required depends on the size of the system you wish to install. Typically, a standard residential solar panel system needs about 15-20 square metres of roof space.

How can I maximise the lifespan of my EV battery?

To maintain battery health, try to keep charging between 20% and 80% capacity and use timed charging to avoid keeping the battery at 100% for extended periods. Modern smart chargers can help manage this automatically.

What are the common signs of a gas leak?

The common signs of a gas leak include the smell of gas, hissing or whistling sounds near gas appliances, a yellow or orange flame instead of blue, and physical symptoms such as headaches, dizziness, and nausea. If you smell gas coming from your boiler, you should immediately turn off the gas supply and contact a professional for repairs. Do not attempt to fix the issue yourself. Call the Cadent hotline immediately.

What does it cost to charge an electric vehicle in the UK?

The cost to charge an EV in the UK varies based on electricity rates and vehicle efficiency. On average, charging an EV is cheaper than refueling a conventional petrol or diesel car for the same number of miles.

Is there more information about about Boiler Checks and Boiler Servicing in Leicester?

Yes. The local Online News paper, The Leicester Mercury wrote an article about it.

Can I check if my property has a gas safety certificate?

If you are unsure whether your property has a current gas safety certificate, you can contact us at CRS Matrix and we can help you verify this information. We will need to know the address of the property and the date of the last inspection. If there is no existing certificate or the current certificate has expired, we can arrange for a gas safety inspection to be carried out at your property. This will help ensure that your property is safe and compliant with gas safety regulations.

What responsibilities do landlords have regarding fire safety in furnished properties?

For furnished properties, landlords must ensure that all furniture and furnishings comply with the Furniture and Furnishings (Fire Safety) Regulations 1988. These regulations set levels of fire resistance for domestic upholstered furniture and other products containing upholstery.

What if my gas safety certificate has expired?

If your gas safety certificate has expired, you will need to schedule a gas safety inspection as soon as possible. Our team at CRS Matrix can assist you with this. We will send a Gas Servicing Engineer to your property to carry out a full inspection and provide you with a new certificate once your gas appliances have been deemed safe. It is important to note that continuing to use gas appliances without a valid gas safety certificate can be dangerous and potentially illegal. Contact us today to schedule an inspection.

How can I ensure my solar panels are installed correctly?

Always use a qualified, MCS-certified installer and check their references and past work. Post-installation, the installer should provide you with a performance estimate and a thorough inspection to ensure everything is set up correctly.

Can any electrician install solar panels, or do they need special certification?

While many electricians are capable of installing solar panels, it's best to use an MCS-certified installer. This ensures that they have specific training and qualifications in solar energy systems, which is also a requirement to qualify for certain government incentives and feed-in tariffs.

Do they check radiators on a boiler service?

While radiator checks are not typically included in a boiler service, a qualified engineer may be able to perform additional checks on the system if requested. Ask CRS Matrix about extending a standard service package to include checking the radiators.

How can I ensure my property is legally compliant for tenants?

Regularly review and adhere to the latest landlord regulations, conduct all required safety checks, maintain all necessary certificates up-to-date, and ensure any required assessments like the EPC, Gas Safety, and EICR are conducted within the legal time frames.

What is the cost of installing an EV charger at home in the UK?

Installation costs for a home EV charger in the UK can range from £300 to £1,200. The exact cost depends on the type of charger and installation complexity. This price does not include any necessary electrical upgrades.

How do I find a reputable gas boiler repair company?

Look for a company that is licensed, insured, and certified to work on gas boilers. Check online reviews and ask for referrals from friends and family to find a reputable and reliable repair company. But of course, you’re here already, and we are in Leicester, near you. CRS Matrix checks all the boxes for being your local boiler repair and maintenance company in Leicester.

How do I know if I can get a smart meter?

Energy suppliers are obligated to offer smart meters to their customers. You can check with your energy supplier or the relevant government agency to see if you are eligible.

Can any electrician install an EV charger, or do they need special approval?

Not all electricians can install EV chargers. They need to be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC) or have specific qualifications like the City & Guilds 2919. It’s crucial to choose an installer who has the necessary credentials and experience with EV charging systems.

How long does a Gas Safety Inspection take?

The length of a Gas Safety Inspection depends on the number of appliances being inspected and the complexity of the system. On average, it can take between 30 minutes to 2 hours.

Can you sell a house without a boiler service?

While there is no legal requirement to have a boiler service before selling a house, it may be beneficial to have one carried out as it can give potential buyers peace of mind.

What is the difference between a Gas Safety Certificate and a Gas Service?

A Gas Safety Certificate verifies that gas appliances, fittings, and flues in a property are safe to use, while a Gas Service involves checking the appliances for faults, cleaning, and ensuring they are working efficiently.

What happens if you don’t service a boiler?

If you don't service your boiler, it may become less efficient. A lack of maintenance can also increase the likelihood of breakdowns and expensive repairs. Boiler Guarantees can become void. It may also become unsafe, as faults can go undetected and lead to gas leaks or carbon monoxide poisoning.

How do I get a copy of my Gas Safety Certificate?

To obtain a copy of your Gas Safety Certificate, please contact us at CRS Matrix. Our team will be happy to assist you in retrieving a digital or physical copy of your certificate. Please provide us with your name and contact information, as well as the address where the gas appliance is installed. We may also need to verify your identity to ensure that we are releasing the certificate to the correct person. Once we have this information, we will work quickly to get you the documentation you need. Please note that there may be a small fee associated with providing a physical copy of your certificate.

What maintenance is required for solar panels?

Solar panels require minimal maintenance, usually involving periodic cleaning and an annual check to ensure everything is functioning correctly. Most systems are designed to be relatively maintenance-free.

What should I look for in a solar panel installation quote?

A comprehensive quote should include the cost of the panels, installation charges, any scaffolding that might be needed, a timeline for completion, warranty periods, and details of any after-sales service. It's wise to get multiple quotes to compare prices and services.

How can insulating my home help me be more eco-friendly and economical?

Insulating your home helps keep it warm in the winter and cool in the summer, which can reduce your heating and cooling needs and save you money on your energy bills. Proper insulation can also reduce air leaks and improve indoor air quality.

Can I charge my electric vehicle overnight?

Charging an EV overnight is efficient with both Level 1 and Level 2 chargers, taking advantage of lower nighttime electricity rates in the UK.

What is “vampire energy” and how can I save money by reducing it?

'Vampire energy' refers to the energy that electronic devices consume even when they are not being actively used. You can save money by unplugging devices when they are not in use, as this prevents them from using electricity unnecessarily and adding to your energy bill. More information can be found here: https://moralfibres.co.uk/slay-vampire-energy/

Can I use a Gas Safety Certificate from a previous tenancy?

No, you need to obtain a new Gas Safety Certificate for each new tenancy or every 12 months, whichever comes first.

Are there any additional safety checks recommended for landlords?

While not mandatory, it's advisable for landlords to perform regular checks on the property’s structure, plumbing, heating, and pests. Regular maintenance can prevent larger issues and helps ensure tenant safety and satisfaction.

Are there any building regulations for installing solar panels in the UK?

Yes, installing solar panels in the UK is subject to building regulations, primarily concerning structural integrity and electrical safety. Your installer should handle all necessary permissions and ensure the installation complies with local building codes.

What warranties come with solar panel installations?

Warranties for solar panels and their components can vary; panels usually come with a 25-year warranty against manufacturing defects and performance guarantees, while inverters typically have a 5-10 year warranty. Labour might be covered for shorter periods, so check with your installer.

How can I prevent issues with my boiler?

Regular servicing, keeping the area around the boiler clean, and checking the pressure gauge can help to prevent potential issues with your boiler.

Does rapid charging damage the battery?

Regular use of rapid charging can accelerate battery wear over time. It’s recommended to use rapid charging when necessary and rely more on slower charging methods.

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At CRS Matrix, we pride ourselves on serving both Leicester homeowners and landlords. Homeowners can enjoy comfort, savings, and peace of mind with our tailored services, while landlords can ensure compliance, safety, and value for their investment.

So Why Choose CRS Matrix?

Because we’re your local experts, with a unique understanding of Leicester’s property needs. We offer comprehensive services, so you don’t have to go anywhere else. We’re landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won’t find any confusing jargon here. Experience the difference today, your property, our expertise.

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As a letting agent and property manager, I have had the pleasure of working with CRS Matrix and can confirm their reliability, responsiveness, and attention to detail when completing work for our rental properties. They have been a valuable partner in ensuring our properties are up to compliance standards and providing detailed reports on their work. I highly recommend working with CRS Matrix.

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I was impressed by the professionalism and high-quality service provided by CRS Matrix. Tom and Rich were prompt, friendly, and respectful of my home, and their work was top-notch. I highly recommend them to anyone looking for relaible and trustworthy heating and electrical services.

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I have used CRS Matrix personally and professionally for many years, and I have always been impressed with their service. They are reliable, prompt, and provide detailed feedback, which is crucial for both private landlords and letting agents. I highly recommend CRS Matrix for their exceptional service and attention to detail.

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At CRS Matrix, we don’t just specialise in landlord and homeowner compliance; we have expanded our expertise to include a range of energy services.

We offer heat pump installation, heating design, and energy surveys, and we collaborate closely with architects to ensure the seamless integration of our systems.

Our ability to incorporate designs into CAD software such as Autodesk enhances collaboration, making the process smoother and more efficient.

This integration ensures that our MCS-standard designs align perfectly with your architectural plans, reducing errors and streamlining the project.

Whether you’re self-building, working with an architect, or retrofitting your home in Leicester or Leicestershire, we provide comprehensive solutions—from initial energy surveys and heat loss calculations to mechanical and electrical system design.

Our goal is to save you time and prevent costly mistakes by ensuring every aspect of your project aligns with the latest renewable energy solutions.

ACCREDITATIONS

Flip Cards Grid

Gas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.

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Worcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.

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Soft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.

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FAQs

Does a plumber service your boiler?

Absolutely! Plumbers can be the heroes of your boiler’s story. They have the skills and know-how to give your boiler the TLC it needs during a service, ensuring it stays in tip-top shape. However, it is important to ensure that the plumber is Gas Safe registered, which is a legal requirement for anyone carrying out work on gas appliances in the UK. CRS Matrix, here in Leicester are fully Gas Safe registered.
All gas businesses and their engineers must be on the Gas Safe Register to carry out gas work legally.

Why is my boiler making strange noises?

Strange noises can be a sign of several issues, such as trapped air, a faulty pump, or a faulty valve. It’s best to call a professional to diagnose the issue.

What does a full boiler service include?

A full boiler service typically includes a thorough inspection of the boiler and its components, cleaning of the boiler, testing of safety devices, and a check of the gas pressure and flue.

What qualifications should an electrician have to work on my rental property?

Electricians working on your rental property should be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC).

What are the environmental benefits of electric vehicles and EV chargers?

EVs significantly reduce emissions compared to conventional vehicles, especially when charged from renewable energy sources. The UK’s growing renewable energy capacity makes EVs increasingly sustainable.

Can I use any charger with my electric vehicle in the UK?

Most EVs are compatible with public chargers found across the UK, though Tesla cars may need an adapter for non-Tesla chargers. It’s always best to check compatibility with your vehicle manufacturer.

What time of year should I service my boiler?

It is recommended to have your boiler serviced in the summer or early autumn months, before your energy requirements start increasing for winter. This reduces the chance of a boiler breakdown when your home needs heating the most.

Can I service my own boiler?

No, it is not recommended to service your own boiler as it is important to have the correct qualifications and knowledge to do so safely. It is also a legal requirement to have a Gas Safe registered engineer carry out work on gas appliances

How much does it cost to get a smart meter?

Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.

Do I need an OLEV-approved installer to fit my home EV charger?

To qualify for government incentives like the Electric Vehicle Homecharge Scheme (EVHS), your EV charger must be installed by an OLEV-approved (Office for Zero Emission Vehicles) installer. These installers have met specific standards and are authorised to install EV charging points under UK government programs.

Who is qualified to install an EV charger in the UK?

A qualified electrician who has specific training and certification in EV charger installation, such as the City & Guilds 2919, is required to install an EV charger in the UK. This ensures the installation is safe and compliant with UK electrical regulations.

What happens if I do not comply with these legal requirements on my rental property?

Non-compliance can result in significant fines, penalties, or even imprisonment for the most serious breaches. It can also invalidate your landlord insurance and expose you to legal claims from tenants.

How do I choose the right installer for my EV charger?

It’s recommended to obtain multiple quotes and check online reviews or references for potential installers. Choosing an installer recommended by your charger’s manufacturer can also ensure compatibility and adherence to warranty conditions.

Are boiler services worth it?

Yes, boiler services are worth it as they help ensure that your boiler is operating safely and efficiently. Regular servicing can also help identify any potential issues before they become major problems, which can save you money in the long run.

Can I fix my boiler myself?

It’s not recommended to attempt to fix your boiler yourself. Boilers are complex systems, and attempting to fix them without the proper training can be dangerous. Always call a qualified professional if you’re experiencing issues with your boiler.

Do I need a Gas Safety Certificate to sell my house?

When you sell your house, you are not required by law to get a gas safety certificate. However, if your boiler is gas, a gas safety certificate—which you should have obtained when your boiler was last serviced—is advised for your own safety.

What is a smart meter?

A smart meter is a digital energy meter that measures your electricity or gas usage in real-time and sends that information to your energy supplier automatically.

How can taking shorter showers help me be more eco-friendly and economical?

Taking shorter showers reduces the amount of water you use, which in turn reduces the amount of energy needed to heat that water. This can help you save money on your water and energy bills, as well as reduce your impact on the environment.

What should I do if my boiler stops working?

If your boiler stops working, check the pressure gauge and try to troubleshoot the issue using the techniques outlined in this guide. If you’re unsure what’s causing the problem, it’s best to call a professional.

Do I need a Fire Safety Certificate for my rental property?

There is no specific “Fire Safety Certificate” for dwellings, but landlords must ensure that all properties meet required fire safety standards. This includes installing smoke alarms on every floor and carbon monoxide alarms in rooms with a usable fireplace or wood burner.