CRS MATRIX

A boiler service typically takes around an hour to complete, although this may vary depending on the type of boiler and the complexity of the service.

It is not necessary to turn off your boiler before a service, as the engineer can do this as part of the service process, however it’s recommended to turn your boiler off before the service. This will ensure that it has time to cool down, allowing the engineer to work on it safely and efficiently.

Yes. The local Online News paper, The Leicester Mercury wrote an article about it.

The common signs of a gas leak include the smell of gas, hissing or whistling sounds near gas appliances, a yellow or orange flame instead of blue, and physical symptoms such as headaches, dizziness, and nausea. If you smell gas coming from your boiler, you should immediately turn off the gas supply and contact a professional for repairs. Do not attempt to fix the issue yourself. Call the Cadent hotline immediately.

A smart meter can help you monitor your energy usage and identify ways to save money on your energy bills. It can also help you to better understand how your energy usage impacts the environment.

Yes, any engineer working on gas appliances in your property must be Gas Safe registered. This registration is a legal requirement to ensure that all work is performed safely and competently. Always check the engineer’s Gas Safe ID card before allowing them to start work on your property.

Boilers should be serviced annually by a qualified professional. This will help to prevent potential issues from occurring and prolong the lifespan of your boiler.

The Gas Safe Register is the official list of gas engineers who are qualified to work safely and legally on gas appliances, fittings, and flues. You can find it here: https://www.gassaferegister.co.uk/

Regular use of rapid charging can accelerate battery wear over time. It’s recommended to use rapid charging when necessary and rely more on slower charging methods.

The amount of roof space required depends on the size of the system you wish to install. Typically, a standard residential solar panel system needs about 15-20 square metres of roof space.

Electricians working on your rental property should be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC).

Yes, installing solar panels in the UK is subject to building regulations, primarily concerning structural integrity and electrical safety. Your installer should handle all necessary permissions and ensure the installation complies with local building codes.

Yes! By law landlords must carry out an annual gas safety check and provide tenants with a copy of the record of that check.

Reputable installers will have insurance to cover any damages that occur during installation. Always confirm this before work begins, and check the warranty and insurance details included in your installation contract.

To maintain battery health, try to keep charging between 20% and 80% capacity and use timed charging to avoid keeping the battery at 100% for extended periods. Modern smart chargers can help manage this automatically.

It’s recommended to obtain multiple quotes and check online reviews or references for potential installers. Choosing an installer recommended by your charger’s manufacturer can also ensure compatibility and adherence to warranty conditions.

While there is no legal requirement to have your boiler serviced annually, it is recommended by most manufacturers and boiler engineers to ensure that your boiler is operating safely and efficiently.

Smart meters are designed and tested to meet strict safety standards. They use low-level radio waves to transmit data, which are well within the safety limits set by the relevant authorities.

A full boiler service typically includes a thorough inspection of the boiler and its components, cleaning of the boiler, testing of safety devices, and a check of the gas pressure and flue.