What are the benefits of using an MCS-certified installer for solar panels?

Using an MCS-certified installer ensures that your solar panel system meets high standards of quality and compliance. It also qualifies you for various government grants and incentives, including the Smart Export Guarantee (SEG) that offers payments for surplus energy exported back to the grid.

Are boiler services worth it?

Yes, boiler services are worth it as they help ensure that your boiler is operating safely and efficiently. Regular servicing can also help identify any potential issues before they become major problems, which can save you money in the long run.

Can I use a Gas Safety Certificate from a previous tenancy?

No, you need to obtain a new Gas Safety Certificate for each new tenancy or every 12 months, whichever comes first.

Can I service my own boiler?

No, it is not recommended to service your own boiler as it is important to have the correct qualifications and knowledge to do so safely. It is also a legal requirement to have a Gas Safe registered engineer carry out work on gas appliances

Can I use any charger with my electric vehicle in the UK?

Most EVs are compatible with public chargers found across the UK, though Tesla cars may need an adapter for non-Tesla chargers. It’s always best to check compatibility with your vehicle manufacturer.

Can solar panels increase my property value?

Yes, potentially installing solar panels can increase your property's value by improving its energy efficiency rating and reducing future utility bills, making it more attractive to potential buyers.

What does a full boiler service include?

A full boiler service typically includes a thorough inspection of the boiler and its components, cleaning of the boiler, testing of safety devices, and a check of the gas pressure and flue.

How often should I have my boiler serviced?

Boilers should be serviced annually by a qualified professional. This will help to prevent potential issues from occurring and prolong the lifespan of your boiler.

Do they check radiators on a boiler service?

While radiator checks are not typically included in a boiler service, a qualified engineer may be able to perform additional checks on the system if requested. Ask CRS Matrix about extending a standard service package to include checking the radiators.

What is a smart meter?

A smart meter is a digital energy meter that measures your electricity or gas usage in real-time and sends that information to your energy supplier automatically.

How do I find a reliable solar panel installer in the UK?

Start by searching the MCS or RECC databases for certified installers in your area. Additionally, reading customer reviews and asking for recommendations from friends or family who have had solar panels installed can also help ensure you choose a reliable installer.

What are the environmental benefits of electric vehicles and EV chargers?

EVs significantly reduce emissions compared to conventional vehicles, especially when charged from renewable energy sources. The UK's growing renewable energy capacity makes EVs increasingly sustainable.

How can a programmable thermostat help me save money and be more eco-friendly?

A programmable thermostat allows you to set the temperature of your home according to your schedule, so you can reduce heating or cooling when you’re away or asleep. By using a programmable thermostat, you can save up to 10% on your annual energy bills and reduce your carbon footprint.

Can a gas boiler be repaired, or does it need to be replaced?

In most cases, gas boilers can be repaired rather than replaced. However, if the damage is extensive, it may be more cost-effective to replace the boiler altogether. Getting a full assessment with CRS Matrix will give you peace of mind and a plan for future upgrades or replacements. But remember, we are here to provide you the most efficient and affordable course of action.

How often should I have my gas boiler serviced?

You should have your gas boiler serviced at least once a year to ensure it’s functioning properly and to prevent potential breakdowns. Regular maintenance can also help extend the life of your boiler.

Can I repair my gas boiler myself?

It’s not recommended to repair your gas boiler yourself, as it can be dangerous and can result in further damage or injury. Instead, it’s best to leave the repairs to a trained and certified professional.

How can I save money on cleaning products while also being eco-friendly?

Making your own cleaning products using natural ingredients like vinegar, baking soda, and lemon juice is a great way to be more environmentally-friendly and economical. These ingredients are often cheaper than store-bought cleaning products and can be used for a variety of cleaning tasks around the home.

Is a Legionella Risk Assessment mandatory for landlords?

While not mandatory for all properties, landlords are obligated under the Health and Safety at Work Act to assess the risk of exposure to Legionella to ensure the safety of their tenants, particularly if the property has old pipes or a rarely used water system.

How do I find EV charging stations in the UK?

Apps like Zap-Map and PlugShare are great for locating charging stations across the UK, showing real-time availability and updates about new station installations.

Is there more information about about Boiler Checks and Boiler Servicing in Leicester?

Yes. The local Online News paper, The Leicester Mercury wrote an article about it.

Do I need to turn boiler off before service?

It is not necessary to turn off your boiler before a service, as the engineer can do this as part of the service process, however it's recommended to turn your boiler off before the service. This will ensure that it has time to cool down, allowing the engineer to work on it safely and efficiently.

How long should a boiler service take?

A boiler service typically takes around an hour to complete, although this may vary depending on the type of boiler and the complexity of the service.

Can you sell a house without a boiler service?

While there is no legal requirement to have a boiler service before selling a house, it may be beneficial to have one carried out as it can give potential buyers peace of mind.

How much does it cost to get a smart meter?

Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.

Can any electrician install an EV charger, or do they need special approval?

Not all electricians can install EV chargers. They need to be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC) or have specific qualifications like the City & Guilds 2919. It’s crucial to choose an installer who has the necessary credentials and experience with EV charging systems.

How do I get a smart meter installed?

You can contact your energy supplier to request a smart meter installation. They will arrange a date for an engineer to come and install the meter.

What certificates do I need as a landlord in the UK?

As a landlord in the UK, you are required to obtain several key certificates to ensure the safety and compliance of your rental properties. These include the Energy Performance Certificate (EPC), Gas Safety Certificate (CP12), Electrical Installation Condition Report (EICR), Portable Appliance Testing (PAT) where applicable, and a Legionella Risk Assessment if needed. These certificates help ensure that your property meets health and safety standards.

How much does it cost to repair a gas boiler?

The cost of repairing a gas boiler can vary depending on the extent of the damage and the parts needed for the repair. On average, repairs can cost anywhere from £100 to £1,500 or more. Remember, without a service agreement or insurance you may be paying additional call-out charges.

What is an EICR, and when do I need one?

The Electrical Installation Condition Report (EICR) assesses all electrical installations in your property to ensure they are safe and up to standard. Landlords must have a valid EICR for their properties, which must be renewed every five years.

Do I need a Gas Safety Certificate to sell my house?

When you sell your house, you are not required by law to get a gas safety certificate. However, if your boiler is gas, a gas safety certificate—which you should have obtained when your boiler was last serviced—is advised for your own safety.

Can I charge my electric vehicle overnight?

Charging an EV overnight is efficient with both Level 1 and Level 2 chargers, taking advantage of lower nighttime electricity rates in the UK.

What are the common signs of a gas leak?

The common signs of a gas leak include the smell of gas, hissing or whistling sounds near gas appliances, a yellow or orange flame instead of blue, and physical symptoms such as headaches, dizziness, and nausea. If you smell gas coming from your boiler, you should immediately turn off the gas supply and contact a professional for repairs. Do not attempt to fix the issue yourself. Call the Cadent hotline immediately.

How can taking shorter showers help me be more eco-friendly and economical?

Taking shorter showers reduces the amount of water you use, which in turn reduces the amount of energy needed to heat that water. This can help you save money on your water and energy bills, as well as reduce your impact on the environment.

Why is my boiler making strange noises?

Strange noises can be a sign of several issues, such as trapped air, a faulty pump, or a faulty valve. It’s best to call a professional to diagnose the issue.

How long do boilers last?

The lifespan of a boiler can vary depending on several factors, such as usage and maintenance. On average, a boiler can last between 10-15 years.

Is a boiler service the same as a gas safety check?

No, a boiler service is not the same as a gas safety check. While both are important, a gas safety check is a basic check of the gas appliances in your home to ensure they are safe to use. A boiler service, on the other hand, involves checking the individual boiler parts to make sure they are clean and working efficiently. Think of a boiler service and a safety check as the equivalent of a service and MOT on your vehicle.

How do you know when your boiler needs replacing?

Some signs that your boiler may need replacing include an increase in energy bills, a drop in boiler efficiency, strange noises coming from the boiler.

Do I need an OLEV-approved installer to fit my home EV charger?

To qualify for government incentives like the Electric Vehicle Homecharge Scheme (EVHS), your EV charger must be installed by an OLEV-approved (Office for Zero Emission Vehicles) installer. These installers have met specific standards and are authorised to install EV charging points under UK government programs.

What are the consequences of not using a qualified Gas Safe registered engineer?

Using an engineer who is not Gas Safe registered to work on gas appliances is illegal and can be extremely dangerous. It puts tenants at risk of gas leaks, carbon monoxide poisoning, and explosions. Additionally, it can lead to significant legal penalties, including fines and imprisonment, if an incident occurs due to improper work.

Are gas boiler repairs covered by homeowners’ insurance?

In some cases, gas boiler repairs may be covered by homeowners’ insurance. However, it’s important to review your policy and check with your insurance provider to determine what is covered.

Can I switch energy suppliers if I have a smart meter?

Yes, you can switch energy suppliers even if you have a smart meter. Your new supplier should be able to use the same smart meter to measure your energy usage.

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At CRS Matrix, we pride ourselves on serving both Leicester homeowners and landlords. Homeowners can enjoy comfort, savings, and peace of mind with our tailored services, while landlords can ensure compliance, safety, and value for their investment.

So Why Choose CRS Matrix?

Because we’re your local experts, with a unique understanding of Leicester’s property needs. We offer comprehensive services, so you don’t have to go anywhere else. We’re landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won’t find any confusing jargon here. Experience the difference today, your property, our expertise.

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As a letting agent and property manager, I have had the pleasure of working with CRS Matrix and can confirm their reliability, responsiveness, and attention to detail when completing work for our rental properties. They have been a valuable partner in ensuring our properties are up to compliance standards and providing detailed reports on their work. I highly recommend working with CRS Matrix.

Laura WelbornLetting Agent/Property Manager

I was impressed by the professionalism and high-quality service provided by CRS Matrix. Tom and Rich were prompt, friendly, and respectful of my home, and their work was top-notch. I highly recommend them to anyone looking for relaible and trustworthy heating and electrical services.

Matt Baker Tenant

I have used CRS Matrix personally and professionally for many years, and I have always been impressed with their service. They are reliable, prompt, and provide detailed feedback, which is crucial for both private landlords and letting agents. I highly recommend CRS Matrix for their exceptional service and attention to detail.

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At CRS Matrix, we don’t just specialise in landlord and homeowner compliance; we have expanded our expertise to include a range of energy services.

We offer heat pump installation, heating design, and energy surveys, and we collaborate closely with architects to ensure the seamless integration of our systems.

Our ability to incorporate designs into CAD software such as Autodesk enhances collaboration, making the process smoother and more efficient.

This integration ensures that our MCS-standard designs align perfectly with your architectural plans, reducing errors and streamlining the project.

Whether you’re self-building, working with an architect, or retrofitting your home in Leicester or Leicestershire, we provide comprehensive solutions—from initial energy surveys and heat loss calculations to mechanical and electrical system design.

Our goal is to save you time and prevent costly mistakes by ensuring every aspect of your project aligns with the latest renewable energy solutions.

ACCREDITATIONS

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Gas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.

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Worcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.

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Soft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.

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FAQs

Do I need to have the boiler serviced in my rental property?

While there is no legal requirement to service the boiler annually, it is highly recommended. Regular servicing helps ensure the boiler operates safely and efficiently, and it can also prevent costly repairs in the future. Moreover, an annual boiler service is often required to maintain the warranty on the boiler.

Can I fix my boiler myself?

It’s not recommended to attempt to fix your boiler yourself. Boilers are complex systems, and attempting to fix them without the proper training can be dangerous. Always call a qualified professional if you’re experiencing issues with your boiler.

How can I prevent my gas boiler from needing repairs?

Regular maintenance and servicing can help prevent the need for major repairs. It’s also important to have your boiler inspected annually by a professional to catch any potential issues before they become major problems.

How long does a Gas Safety Inspection take?

The length of a Gas Safety Inspection depends on the number of appliances being inspected and the complexity of the system. On average, it can take between 30 minutes to 2 hours.

Does rapid charging damage the battery?

Regular use of rapid charging can accelerate battery wear over time. It’s recommended to use rapid charging when necessary and rely more on slower charging methods.

What are some examples of reusable items I can use to be more eco-friendly and save money?

Some examples of reusable items include cloth napkins, refillable water bottles, and reusable shopping bags. These items may require a larger initial investment, but they can save you money in the long run by reducing the need to buy disposable items repeatedly.

How long does a gas boiler repair take?

The length of time it takes to repair a gas boiler can vary depending on the severity of the issue. However, most repairs can be completed within a few hours to a day.

How often do I need to renew the EPC, and what does it involve?

An Energy Performance Certificate (EPC) rates your property’s energy efficiency and is required whenever a property is built, sold, or rented. An EPC is valid for ten years, but it might need renewal sooner if you undertake significant energy efficiency improvements.

How should I choose the right home EV charger in the UK?

Consider the charging speed you need, budget, and the space available at your home. An electrical inspection might be necessary to ensure your home’s wiring can support the desired system. Consultation with a certified installer can provide personalised advice.

How can I ensure my property is legally compliant for tenants?

Regularly review and adhere to the latest landlord regulations, conduct all required safety checks, maintain all necessary certificates up-to-date, and ensure any required assessments like the EPC, Gas Safety, and EICR are conducted within the legal time frames.

What if my gas safety certificate has expired?

If your gas safety certificate has expired, you will need to schedule a gas safety inspection as soon as possible. Our team at CRS Matrix can assist you with this. We will send a Gas Servicing Engineer to your property to carry out a full inspection and provide you with a new certificate once your gas appliances have been deemed safe. It is important to note that continuing to use gas appliances without a valid gas safety certificate can be dangerous and potentially illegal. Contact us today to schedule an inspection.

What maintenance is required for solar panels?

Solar panels require minimal maintenance, usually involving periodic cleaning and an annual check to ensure everything is functioning correctly. Most systems are designed to be relatively maintenance-free.

What happens if my solar panels are damaged during installation?

Reputable installers will have insurance to cover any damages that occur during installation. Always confirm this before work begins, and check the warranty and insurance details included in your installation contract.

Are there any building regulations for installing solar panels in the UK?

Yes, installing solar panels in the UK is subject to building regulations, primarily concerning structural integrity and electrical safety. Your installer should handle all necessary permissions and ensure the installation complies with local building codes.

What does it cost to charge an electric vehicle in the UK?

The cost to charge an EV in the UK varies based on electricity rates and vehicle efficiency. On average, charging an EV is cheaper than refueling a conventional petrol or diesel car for the same number of miles.

Is it safe to charge an EV in the rain?

Yes, charging your EV during rainy conditions is perfectly safe as EV chargers are built to be waterproof and are thoroughly tested to meet strict UK safety regulations.

Can solar panels be installed on any type of roof?

Solar panels can be installed on most types of roofs, including flat and pitched roofs. However, the materials of the roof, such as tiles, slate, or metal, can affect the installation process. An experienced installer can provide advice based on your specific roof type.

Can any electrician install solar panels, or do they need special certification?

While many electricians are capable of installing solar panels, it’s best to use an MCS-certified installer. This ensures that they have specific training and qualifications in solar energy systems, which is also a requirement to qualify for certain government incentives and feed-in tariffs.

What is a CP12 or Gas Safety Certificate?

The CP12, commonly known as the Gas Safety Certificate, is a report that a Gas Safe registered engineer must complete annually. This certificate verifies that all gas appliances, pipes, and flues in your property are safe and meet legal standards. It is mandatory for all rental properties with gas installations.

What are the benefits of having a smart meter?

A smart meter can help you monitor your energy usage and identify ways to save money on your energy bills. It can also help you to better understand how your energy usage impacts the environment.