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The Home of Excellence
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Everything you need under one roof for gas, electrical and energy services.
Cost-Efficiency
Save money with our comprehensive services for homeowners and landlords.
Expertise
Benefit from our exceptional services delivered by our specialised divisions.
Property Solutions
We cater to all your utility needs, ensuring safety, comfort, and efficiency.
At CRS Matrix, we pride ourselves on serving both Leicester homeowners and landlords. Homeowners can enjoy comfort, savings, and peace of mind with our tailored services, while landlords can ensure compliance, safety, and value for their investment.
So Why Choose CRS Matrix?
Because we're your local experts, with a unique understanding of Leicester's property needs. We offer comprehensive services, so you don't have to go anywhere else. We're landlord-friendly, with tailored services to enhance your property value and compliance. Most importantly, we do what we say, and you won't find any confusing jargon here. Experience the difference today, your property, our expertise.
TESTIMONIALS
MCS, or the Microgeneration Certification Scheme, is a nationally recognised quality assurance scheme in the UK.
Learn MoreNICEIC is the UK's leading voluntary regulatory body for the electrical contracting industry. It assesses electricians for safe and competent work.
Learn MoreRECC sets high consumer protection standards for businesses who sell or lease renewable energy generation systems to domestic consumers in the UK.
Learn MoreGas Safe Register is the official registration body for gas engineers in the UK, Isle of Man, and Guernsey. It ensures engineers are qualified to work safely and legally on gas appliances.
Learn MoreWorcester Bosch is a renowned manufacturer of heating and hot water products, including boilers, solar water heating systems, and heat pumps.
Learn MoreQANW is a leading provider of insurance-backed guarantees and deposit protection for home improvements and renewable energy installations.
Learn MoreOZEV is a UK government team dedicated to supporting the transition to zero-emission vehicles. It provides funding for charging infrastructure and incentives for electric vehicle adoption.
Learn MoreTSI is a professional association in the UK representing trading standards professionals. It aims to promote and protect consumer interests, ensuring businesses comply with trading standards.
Learn MoreSoft Touch Arts are a Leicester charity that seek to change the lives of vulnerable young people through their committed work.
Learn MoreFAQs
What responsibilities do landlords have regarding fire safety in furnished properties?
For furnished properties, landlords must ensure that all furniture and furnishings comply with the Furniture and Furnishings (Fire Safety) Regulations 1988. These regulations set levels of fire resistance for domestic upholstered furniture and other products containing upholstery.
Can any electrician perform PAT testing, or do they need special certification?
While any qualified electrician can technically perform PAT testing, it is advisable to use an electrician who has specific training and equipment for PAT testing. Certifications in PAT testing, such as the City & Guilds 2377, indicate that the electrician has received training focused on the specific requirements and procedures of PAT testing.
Is a Legionella Risk Assessment mandatory for landlords?
While not mandatory for all properties, landlords are obligated under the Health and Safety at Work Act to assess the risk of exposure to Legionella to ensure the safety of their tenants, particularly if the property has old pipes or a rarely used water system.
Who keeps the Gas Safety Certificate, Landlord or Tenant?
A Gas safety assessment will guarantee that gas appliances and equipment are suitable for usage. record: Landlords are required to give their renters a copy of the yearly gas safety report within 28 days of the inspection’s conclusion or to brand-new tenants prior to their move-in. Copies of the gas safety record must be kept by landlords for two years.
What are the common signs of a gas leak?
The common signs of a gas leak include the smell of gas, hissing or whistling sounds near gas appliances, a yellow or orange flame instead of blue, and physical symptoms such as headaches, dizziness, and nausea. If you smell gas coming from your boiler, you should immediately turn off the gas supply and contact a professional for repairs. Do not attempt to fix the issue yourself. Call the Cadent hotline immediately.
How can I prevent issues with my boiler?
Regular servicing, keeping the area around the boiler clean, and checking the pressure gauge can help to prevent potential issues with your boiler.
How much does it cost to get a smart meter?
Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.
How do I find a reliable solar panel installer in the UK?
Start by searching the MCS or RECC databases for certified installers in your area. Additionally, reading customer reviews and asking for recommendations from friends or family who have had solar panels installed can also help ensure you choose a reliable installer.
Are gas boiler repairs covered by homeowners’ insurance?
In some cases, gas boiler repairs may be covered by homeowners’ insurance. However, it’s important to review your policy and check with your insurance provider to determine what is covered.
Can any electrician install solar panels, or do they need special certification?
While many electricians are capable of installing solar panels, it's best to use an MCS-certified installer. This ensures that they have specific training and qualifications in solar energy systems, which is also a requirement to qualify for certain government incentives and feed-in tariffs.
Do solar panels require planning permission?
In many cases, solar panel installations fall under "permitted development" and do not require planning permission, but this can vary, especially in conservation areas or on listed buildings. Always check with your local planning authority.
What should I do if my boiler stops working?
If your boiler stops working, check the pressure gauge and try to troubleshoot the issue using the techniques outlined in this guide. If you’re unsure what’s causing the problem, it’s best to call a professional.
Can I charge my electric vehicle overnight?
Charging an EV overnight is efficient with both Level 1 and Level 2 chargers, taking advantage of lower nighttime electricity rates in the UK.
What is a smart meter?
A smart meter is a digital energy meter that measures your electricity or gas usage in real-time and sends that information to your energy supplier automatically.
How much does it cost to repair a gas boiler?
The cost of repairing a gas boiler can vary depending on the extent of the damage and the parts needed for the repair. On average, repairs can cost anywhere from £100 to £1,500 or more. Remember, without a service agreement or insurance you may be paying additional call-out charges.
What maintenance is required for EV chargers?
EV chargers generally require little maintenance, mostly involving regular inspections to ensure cleanliness and cable integrity. Always refer to the manufacturer’s maintenance guidelines.
Can solar panels increase my property value?
Yes, potentially installing solar panels can increase your property's value by improving its energy efficiency rating and reducing future utility bills, making it more attractive to potential buyers.
How long does it take to get a smart meter installed?
The installation time can vary depending on the availability of the installation engineer and the complexity of the installation. Typically, it takes around 1-2 hours to install a smart meter.
Why is my boiler making strange noises?
Strange noises can be a sign of several issues, such as trapped air, a faulty pump, or a faulty valve. It’s best to call a professional to diagnose the issue.