Smart Meter FAQ

A programmable thermostat allows you to set the temperature of your home according to your schedule, so you can reduce heating or cooling when you’re away or asleep. By using a programmable thermostat, you can save up to 10% on your annual energy bills and reduce your carbon footprint.

Smart meters are designed and tested to meet strict safety standards. They use low-level radio waves to transmit data, which are well within the safety limits set by the relevant authorities.

Yes, you can switch energy suppliers even if you have a smart meter. Your new supplier should be able to use the same smart meter to measure your energy usage.

A smart meter can help you monitor your energy usage and identify ways to save money on your energy bills. It can also help you to better understand how your energy usage impacts the environment.

The installation time can vary depending on the availability of the installation engineer and the complexity of the installation. Typically, it takes around 1-2 hours to install a smart meter.

You can contact your energy supplier to request a smart meter installation. They will arrange a date for an engineer to come and install the meter.

Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.

Energy suppliers are obligated to offer smart meters to their customers. You can check with your energy supplier or the relevant government agency to see if you are eligible.

A smart meter is a digital energy meter that measures your electricity or gas usage in real-time and sends that information to your energy supplier automatically.

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