FAQs

A reputable solar panel installer should have certifications such as the Microgeneration Certification Scheme (MCS) or be registered with a recognized trade body such as the Renewable Energy Consumer Code (RECC). These certifications ensure that the installer follows industry best practices and UK-specific regulations.

A programmable thermostat allows you to set the temperature of your home according to your schedule, so you can reduce heating or cooling when you’re away or asleep. By using a programmable thermostat, you can save up to 10% on your annual energy bills and reduce your carbon footprint.

A boiler service typically takes around an hour to complete, although this may vary depending on the type of boiler and the complexity of the service.

An Energy Performance Certificate (EPC) rates your property’s energy efficiency and is required whenever a property is built, sold, or rented. An EPC is valid for ten years, but it might need renewal sooner if you undertake significant energy efficiency improvements.

Yes, potentially installing solar panels can increase your property’s value by improving its energy efficiency rating and reducing future utility bills, making it more attractive to potential buyers.

Making your own cleaning products using natural ingredients like vinegar, baking soda, and lemon juice is a great way to be more environmentally-friendly and economical. These ingredients are often cheaper than store-bought cleaning products and can be used for a variety of cleaning tasks around the home.

Insulating your home helps keep it warm in the winter and cool in the summer, which can reduce your heating and cooling needs and save you money on your energy bills. Proper insulation can also reduce air leaks and improve indoor air quality.

The common signs of a gas leak include the smell of gas, hissing or whistling sounds near gas appliances, a yellow or orange flame instead of blue, and physical symptoms such as headaches, dizziness, and nausea. If you smell gas coming from your boiler, you should immediately turn off the gas supply and contact a professional for repairs. Do not attempt to fix the issue yourself. Call the Cadent hotline immediately.

There are several signs that your gas boiler may need repairs, including strange noises, leaks, weak or no heat, and unusual smells. If you notice any of these symptoms, it’s important to contact a professional to inspect your boiler.

It’s recommended to obtain multiple quotes and check online reviews or references for potential installers. Choosing an installer recommended by your charger’s manufacturer can also ensure compatibility and adherence to warranty conditions.

There might be severe repercussions. You (and your agent, if you have one) might be charged under the Gas Safety Regulations and receive a fine of up to £6,000 or spend up to six months in jail.

Apps like Zap-Map and PlugShare are great for locating charging stations across the UK, showing real-time availability and updates about new station installations.

The lifespan of a boiler can vary depending on several factors, such as usage and maintenance. On average, a boiler can last between 10-15 years.

A comprehensive quote should include the cost of the panels, installation charges, any scaffolding that might be needed, a timeline for completion, warranty periods, and details of any after-sales service. It’s wise to get multiple quotes to compare prices and services.

Energy suppliers are obligated to offer smart meters to their customers. You can check with your energy supplier or the relevant government agency to see if you are eligible.

Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.

The installation time can vary depending on the availability of the installation engineer and the complexity of the installation. Typically, it takes around 1-2 hours to install a smart meter.

To qualify for government incentives like the Electric Vehicle Homecharge Scheme (EVHS), your EV charger must be installed by an OLEV-approved (Office for Zero Emission Vehicles) installer. These installers have met specific standards and are authorised to install EV charging points under UK government programs.

Start by searching the MCS or RECC databases for certified installers in your area. Additionally, reading customer reviews and asking for recommendations from friends or family who have had solar panels installed can also help ensure you choose a reliable installer.