FAQs

If you are unsure whether your property has a current gas safety certificate, you can contact us at CRS Matrix and we can help you verify this information. We will need to know the address of the property and the date of the last inspection. If there is no existing certificate or the current certificate has expired, we can arrange for a gas safety inspection to be carried out at your property. This will help ensure that your property is safe and compliant with gas safety regulations.

While many electricians are capable of installing solar panels, it’s best to use an MCS-certified installer. This ensures that they have specific training and qualifications in solar energy systems, which is also a requirement to qualify for certain government incentives and feed-in tariffs.

Insulating your home helps keep it warm in the winter and cool in the summer, which can reduce your heating and cooling needs and save you money on your energy bills. Proper insulation can also reduce air leaks and improve indoor air quality.

It’s not recommended to repair your gas boiler yourself, as it can be dangerous and can result in further damage or injury. Instead, it’s best to leave the repairs to a trained and certified professional.

Consider the charging speed you need, budget, and the space available at your home. An electrical inspection might be necessary to ensure your home’s wiring can support the desired system. Consultation with a certified installer can provide personalised advice.

Some signs that your boiler may need replacing include an increase in energy bills, a drop in boiler efficiency, strange noises coming from the boiler.

Yes, charging your EV during rainy conditions is perfectly safe as EV chargers are built to be waterproof and are thoroughly tested to meet strict UK safety regulations.

When you sell your house, you are not required by law to get a gas safety certificate. However, if your boiler is gas, a gas safety certificate—which you should have obtained when your boiler was last serviced—is advised for your own safety.

Always use a qualified, MCS-certified installer and check their references and past work. Post-installation, the installer should provide you with a performance estimate and a thorough inspection to ensure everything is set up correctly.

A boiler service typically takes around an hour to complete, although this may vary depending on the type of boiler and the complexity of the service.

It’s not recommended to attempt to fix your boiler yourself. Boilers are complex systems, and attempting to fix them without the proper training can be dangerous. Always call a qualified professional if you’re experiencing issues with your boiler.

A Gas safety assessment will guarantee that gas appliances and equipment are suitable for usage. record: Landlords are required to give their renters a copy of the yearly gas safety report within 28 days of the inspection’s conclusion or to brand-new tenants prior to their move-in. Copies of the gas safety record must be kept by landlords for two years.

It’s recommended to obtain multiple quotes and check online reviews or references for potential installers. Choosing an installer recommended by your charger’s manufacturer can also ensure compatibility and adherence to warranty conditions.

There are several signs that your gas boiler may need repairs, including strange noises, leaks, weak or no heat, and unusual smells. If you notice any of these symptoms, it’s important to contact a professional to inspect your boiler.

Solar panels require minimal maintenance, usually involving periodic cleaning and an annual check to ensure everything is functioning correctly. Most systems are designed to be relatively maintenance-free.

No, a boiler service is not the same as a gas safety check. While both are important, a gas safety check is a basic check of the gas appliances in your home to ensure they are safe to use. A boiler service, on the other hand, involves checking the individual boiler parts to make sure they are clean and working efficiently. Think of a boiler service and a safety check as the equivalent of a service and MOT on your vehicle.

Using an engineer who is not Gas Safe registered to work on gas appliances is illegal and can be extremely dangerous. It puts tenants at risk of gas leaks, carbon monoxide poisoning, and explosions. Additionally, it can lead to significant legal penalties, including fines and imprisonment, if an incident occurs due to improper work.

Yes, installing solar panels in the UK is subject to building regulations, primarily concerning structural integrity and electrical safety. Your installer should handle all necessary permissions and ensure the installation complies with local building codes.

The Electrical Installation Condition Report (EICR) assesses all electrical installations in your property to ensure they are safe and up to standard. Landlords must have a valid EICR for their properties, which must be renewed every five years.