FAQs

Solar panels require minimal maintenance, usually involving periodic cleaning and an annual check to ensure everything is functioning correctly. Most systems are designed to be relatively maintenance-free.

While there is no legal requirement to service the boiler annually, it is highly recommended. Regular servicing helps ensure the boiler operates safely and efficiently, and it can also prevent costly repairs in the future. Moreover, an annual boiler service is often required to maintain the warranty on the boiler.

If your boiler stops working, check the pressure gauge and try to troubleshoot the issue using the techniques outlined in this guide. If you’re unsure what’s causing the problem, it’s best to call a professional.

While not mandatory, it’s advisable for landlords to perform regular checks on the property’s structure, plumbing, heating, and pests. Regular maintenance can prevent larger issues and helps ensure tenant safety and satisfaction.

“Vampire energy” refers to the energy that electronic devices consume even when they are not being actively used. You can save money by unplugging devices when they are not in use, as this prevents them from using electricity unnecessarily and adding to your energy bill. More information can be found here: https://moralfibres.co.uk/slay-vampire-energy/

The common signs of a gas leak include the smell of gas, hissing or whistling sounds near gas appliances, a yellow or orange flame instead of blue, and physical symptoms such as headaches, dizziness, and nausea. If you smell gas coming from your boiler, you should immediately turn off the gas supply and contact a professional for repairs. Do not attempt to fix the issue yourself. Call the Cadent hotline immediately.

It is not necessary to turn off your boiler before a service, as the engineer can do this as part of the service process, however it’s recommended to turn your boiler off before the service. This will ensure that it has time to cool down, allowing the engineer to work on it safely and efficiently.

Using an engineer who is not Gas Safe registered to work on gas appliances is illegal and can be extremely dangerous. It puts tenants at risk of gas leaks, carbon monoxide poisoning, and explosions. Additionally, it can lead to significant legal penalties, including fines and imprisonment, if an incident occurs due to improper work.

Using energy-efficient lighting, such as LED bulbs, can reduce the amount of energy needed to light your home and save you money on your energy bills. LED bulbs are more expensive upfront but last longer than traditional bulbs, which can save you money in the long run.

In many cases, solar panel installations fall under “permitted development” and do not require planning permission, but this can vary, especially in conservation areas or on listed buildings. Always check with your local planning authority.

Always use a qualified, MCS-certified installer and check their references and past work. Post-installation, the installer should provide you with a performance estimate and a thorough inspection to ensure everything is set up correctly.

You will receive the certificate via email from our certified engineer when the inspection is finished. This is typically within 48 hours (longer if done on the weekend). Depending on the scheduling and availability, we can examine the same day. Please note, there might be a small charge if we have to expedite outside of our normal procedures. Contact us today to schedule an inspection.

Solar panels can be installed on most types of roofs, including flat and pitched roofs. However, the materials of the roof, such as tiles, slate, or metal, can affect the installation process. An experienced installer can provide advice based on your specific roof type.

The Electrical Installation Condition Report (EICR) assesses all electrical installations in your property to ensure they are safe and up to standard. Landlords must have a valid EICR for their properties, which must be renewed every five years.

It’s recommended to obtain multiple quotes and check online reviews or references for potential installers. Choosing an installer recommended by your charger’s manufacturer can also ensure compatibility and adherence to warranty conditions.

You should have your gas boiler serviced at least once a year to ensure it’s functioning properly and to prevent potential breakdowns. Regular maintenance can also help extend the life of your boiler.

There are several signs that your gas boiler may need repairs, including strange noises, leaks, weak or no heat, and unusual smells. If you notice any of these symptoms, it’s important to contact a professional to inspect your boiler.

Electricians working on your rental property should be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC).

The Gas Safe Register is the official list of gas engineers who are qualified to work safely and legally on gas appliances, fittings, and flues. You can find it here: https://www.gassaferegister.co.uk/