FAQs

Start by searching the MCS or RECC databases for certified installers in your area. Additionally, reading customer reviews and asking for recommendations from friends or family who have had solar panels installed can also help ensure you choose a reliable installer.

Smart meters are usually provided to customers at no extra cost. However, you should check with your energy supplier to see if there are any charges associated with getting a smart meter.

Yes, any engineer working on gas appliances in your property must be Gas Safe registered. This registration is a legal requirement to ensure that all work is performed safely and competently. Always check the engineer’s Gas Safe ID card before allowing them to start work on your property.

Solar panels require minimal maintenance, usually involving periodic cleaning and an annual check to ensure everything is functioning correctly. Most systems are designed to be relatively maintenance-free.

Yes. The local Online News paper, The Leicester Mercury wrote an article about it.

While there is no legal requirement to have your boiler serviced annually, it is recommended by most manufacturers and boiler engineers to ensure that your boiler is operating safely and efficiently.

Not all electricians can install EV chargers. They need to be certified by a recognized body such as the National Inspection Council for Electrical Installation Contracting (NICEIC) or have specific qualifications like the City & Guilds 2919. It’s crucial to choose an installer who has the necessary credentials and experience with EV charging systems.

To obtain a copy of your Gas Safety Certificate, please contact us at CRS Matrix. Our team will be happy to assist you in retrieving a digital or physical copy of your certificate. Please provide us with your name and contact information, as well as the address where the gas appliance is installed. We may also need to verify your identity to ensure that we are releasing the certificate to the correct person. Once we have this information, we will work quickly to get you the documentation you need. Please note that there may be a small fee associated with providing a physical copy of your certificate.

It is recommended to have your boiler serviced in the summer or early autumn months, before your energy requirements start increasing for winter. This reduces the chance of a boiler breakdown when your home needs heating the most.

Apps like Zap-Map and PlugShare are great for locating charging stations across the UK, showing real-time availability and updates about new station installations.

Energy suppliers are obligated to offer smart meters to their customers. You can check with your energy supplier or the relevant government agency to see if you are eligible.

No, a boiler service is not the same as a gas safety check. While both are important, a gas safety check is a basic check of the gas appliances in your home to ensure they are safe to use. A boiler service, on the other hand, involves checking the individual boiler parts to make sure they are clean and working efficiently. Think of a boiler service and a safety check as the equivalent of a service and MOT on your vehicle.

The installation time can vary depending on the availability of the installation engineer and the complexity of the installation. Typically, it takes around 1-2 hours to install a smart meter.

Regularly review and adhere to the latest landlord regulations, conduct all required safety checks, maintain all necessary certificates up-to-date, and ensure any required assessments like the EPC, Gas Safety, and EICR are conducted within the legal time frames.

Some examples of reusable items include cloth napkins, refillable water bottles, and reusable shopping bags. These items may require a larger initial investment, but they can save you money in the long run by reducing the need to buy disposable items repeatedly.

Smart meters are designed and tested to meet strict safety standards. They use low-level radio waves to transmit data, which are well within the safety limits set by the relevant authorities.

Look for a company that is licensed, insured, and certified to work on gas boilers. Check online reviews and ask for referrals from friends and family to find a reputable and reliable repair company. But of course, you’re here already, and we are in Leicester, near you. CRS Matrix checks all the boxes for being your local boiler repair and maintenance company in Leicester.

It is not necessary to turn off your boiler before a service, as the engineer can do this as part of the service process, however it’s recommended to turn your boiler off before the service. This will ensure that it has time to cool down, allowing the engineer to work on it safely and efficiently.

Walking, biking, and using public transportation are all sustainable transportation options that can help you save money on fuel and car maintenance, as well as reduce your impact on the environment. Walking or biking to work is also a great way to get some exercise and fresh air while reducing transportation costs.