Landlord Compliance Services in Leicester

Requirements depend on the property, its appliances and how it is let. Common considerations include annual gas safety checks where gas is present, electrical installation inspections, an appropriate EPC and managing relevant fire, carbon monoxide and water hygiene risks. Tell us about your property and we can explain which CRS Matrix services may be relevant; the landlord remains responsible for meeting applicable legal duties.

Yes. You can request several services in one instruction. Our office will confirm what is needed and coordinate appointments. Gas safety and a boiler service can normally be combined in one visit, while an EICR is arranged separately.

You can request a compliance check or contact our team with the property address, services required and access details. We will review the instruction and help arrange the next steps. CRS Matrix field services cover Leicester and surrounding areas.

The cost depends on the inspection, property and work required. We explain the scope and applicable price before booking where possible. If an inspection identifies additional repairs, those are assessed separately rather than assumed to be included in the original fee.

We review the request, establish the scope, coordinate access where authorised and arrange an appropriate engineer. Following the visit, we communicate the findings and provide the relevant report or certificate. Where further work is needed, we explain the next steps and seek authorisation before proceeding.

Absolutely. We work with landlords of individual homes as well as larger portfolios and letting agents. You do not need a minimum number of properties to request our local compliance services.

Where the gas safety rules apply, landlords generally need a gas safety check every 12 months by a Gas Safe registered engineer. There are also duties relating to records and providing copies to tenants. We can arrange checks for relevant properties in Leicester and help you keep the resulting documents organised.

Arrange the next inspection promptly rather than waiting until the last day. Contact us with the property address, current expiry date and access information so we can discuss an appointment. If access is difficult, keep a clear record of the steps taken and seek appropriate advice about your obligations.

For most private rented homes in England, the electrical installation must be inspected and tested at intervals of no more than five years, or sooner where the previous report specifies. Additional duties can arise when a new tenancy begins or a report identifies necessary remedial action.

We explain the observations and their significance. C1 indicates danger present, C2 indicates potential danger and FI means further investigation is required; these need appropriate attention. We can provide a clear remedial proposal and arrange authorised works. The applicable regulations set deadlines for remedial action and notification, so an unsatisfactory report should not simply be filed away.

Not necessarily. The correct solution depends on the actual observations and condition of the installation. We assess the findings and explain proportionate options rather than automatically recommending a complete consumer unit replacement.

There is no universal rule requiring every landlord in England to PAT test every appliance annually. Landlords must ensure supplied electrical equipment is safe, and suitable inspection or testing depends on the equipment, use and risks. We can advise on the scope of a PAT testing visit.

No. Landlords should assess and control relevant Legionella risks, but there is no blanket legal requirement for a new certificate every two years. Reviews should reflect changes to the property, water system, occupancy or identified risks.

Yes. CRS Matrix can help arrange an EPC through a qualified third-party assessor. We will explain the appointment arrangements and provide the resulting documentation when available.

Yes, when we have the appropriate authority and contact details. Our office can explain the reason for the visit, coordinate a suitable appointment and keep the instructing landlord or agent informed of relevant developments.

We make reasonable contact attempts and report access difficulties to the instructing landlord or agent so they can decide the next step. We cannot claim an inspection has been completed without access. Landlords should retain evidence of their attempts and seek advice where access prevents them meeting a legal duty.

Where practical and agreed in advance, we can coordinate key collection and return. Please supply the keyholder’s details and any relevant access instructions when making the booking.

Usually not, provided access has been properly arranged with the tenant or keyholder. If a decision or further authorisation is required, we will contact the relevant person.

Yes. When they are involved in the instruction, we communicate relevant booking progress, access issues, findings and next steps with the appropriate parties. Our aim is to reduce unnecessary chasing while keeping decisions with the person authorised to make them.

It depends on the service, size and condition of the property. We provide an estimated appointment window and expected duration when arranging the visit, and explain if more time or a return appointment is needed.

Yes. CRS Matrix offers boiler and heating diagnostics in our local service area. Tell us the symptoms, property address and access arrangements. An initial diagnostic investigates the cause; replacement parts and repairs may require a separate proposal and approval.

Not automatically. A diagnostic visit covers investigation and reporting. If further labour or parts are required, we explain the recommended work and seek the appropriate authorisation before proceeding.

Yes. When both are requested, we normally arrange the gas safety inspection and boiler service during the same visit. An EICR is booked separately.

Yes. An electrical diagnostic is intended to investigate a specific fault, such as a tripping circuit or a socket that is not working. An EICR is a separate assessment of the wider electrical installation.

We explain the findings, distinguish urgent safety concerns from other recommendations and outline suitable options. Where appropriate, we prepare a detailed proposal covering the scope and costs. Work is then arranged following the necessary approval.

Temporary electric heaters may be arranged when specifically authorised and suitable for the circumstances. They are not automatically supplied with every breakdown attendance. If temporary heating is required, please include that instruction when contacting our team.

Yes. We review the engineer’s findings and prepare a proposal explaining the recommended scope of works and associated costs. We aim to make the difference between necessary remedial action and optional improvements clear.

Yes. We support landlords and letting agents with multiple addresses, including inspections, access coordination, reporting and follow-up work. Our Portfolio Landlords and Letting Agents pages explain the tailored service approach.

Yes. CRS Matrix works with managing agents as well as private landlords in Leicester and Leicestershire. We can receive instructions, coordinate with tenants and communicate findings and proposed next steps through the agreed contacts.

Keep records linked to each property, including the inspection date, report, identified actions and relevant next review date. MyMatrixHub® is designed to bring recorded compliance information and property history into one place, reducing reliance on scattered emails and folders.

MyMatrixHub® is a UK-wide digital property compliance and records platform. It helps organise recorded certificates, relevant dates, outstanding actions and property history, making it easier to understand what information is held and what may need attention.

No. MyMatrixHub® can be used for one rental property, a growing portfolio or properties managed by an agent. The aim is to make important property information easier to find and review.

Yes. MyMatrixHub® is independent of CRS Matrix field services. You can use your own contractors, CRS Matrix where its local services are available, or a combination. Supported submission processes allow relevant third-party documentation to be included in the property record.

Yes. You can choose who carries out each service. Where supported documentation is provided, MyMatrixHub® can help keep the resulting records together. MyMatrixHub® does not supervise or guarantee work undertaken by independent contractors.

Relevant completed-job information and documentation from CRS Matrix can be made available through MyMatrixHub®, subject to the property record and your access permissions. Our team can also explain how the documents for your instruction will be supplied.

No. MyMatrixHub® organises recorded information and can highlight dates or actions based on the evidence held. A dashboard indicator is not a legal compliance certificate and cannot replace inspections, professional judgement or the landlord’s responsibilities.

Yes. MyMatrixHub® is a UK-wide digital platform. CRS Matrix’s directly managed engineering and inspection services are focused on Leicester and the surrounding area.

Look beyond the price of a single inspection. Consider relevant qualifications, tenant communication, clarity of reporting, sensible remedial recommendations, follow-through and the quality of record-keeping. The right arrangement should help you understand what has happened and what needs to happen next.